Nurse-led telephone triage for people with suspected colorectal cancer

Crisford, M. et al. 2016. Cancer Nursing Practice. 15 (1) pp.18-25.

173500383_ba1ed4797e_z

Image source: Carsten Knoch

The two-week rule was introduced to address delays in cancer diagnosis. It requires patients with suspected cancer to be seen by a specialist within two weeks of GP referral and has implications for colorectal departments in terms of managing demands on service provision.

In one NHS trust it was addressed by introducing a nurse-led telephone triage assessment to determine patients’ suitability for investigations before attending outpatient clinic. The assessment was developed by a Delphi survey. An audit evaluated whether time from referral to investigation had reduced since introduction of the assessment.

Data were collected retrospectively from 40 patients before its introduction and compared with 40 patients after its introduction. Time to investigation was reduced in the telephone assessment group: a mean of 12.5 days versus 21.2 days, with a mean difference of -8.7 days.

Introduction of telephone assessment reduced time from GP referral to investigation and enabled earlier detection of cancer in line with healthcare policy.

Read the abstract here

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s